Shipping policy

Shipping Policy

Order Processing Time

All orders are processed within 1-3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Please note that processing times may be longer during peak seasons, holidays, or promotional events.


Shipping Time & Delivery

We currently offer international shipping to selected countries and regions.

Estimated delivery times:

  • United States: 7-15 business days
  • Canada: 10-20 business days
  • United Kingdom / Europe: 10-20 business days
  • Other countries: 15-30 business days

Delivery times are estimates and may vary depending on:

  • Destination country and region
  • Customs clearance procedures
  • Weather conditions
  • Carrier delays
  • Local delivery services

We are not responsible for delays caused by customs inspections, natural disasters, strikes, or other circumstances beyond our control.


Shipping Cost

Shipping fees are calculated based on your delivery address and order details.

The exact shipping cost will be displayed at checkout before you complete your purchase.

From time to time, we may offer free shipping promotions. Any applicable free shipping offers will be displayed on our website.


Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with your tracking number.

You can track your package through the carrier’s tracking system. Please allow 3-7 business days for tracking information to become available after shipment.

If your tracking information has not updated for an extended period, please contact our customer support team.


Customs, Duties & Taxes

Customers are responsible for any customs duties, import taxes, or fees that may be charged by their country.

Customs policies vary by country, and we recommend checking local regulations before placing an order.


Incorrect Shipping Information

Please make sure all shipping information is correct before completing your order.

If you provide an incorrect address, please contact us as soon as possible. We will try our best to assist you, but we cannot guarantee changes after the order has been processed or shipped.


Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us within 7 days of delivery or the expected delivery date.

Please provide your order number and relevant photos or details so we can investigate and assist you.


Contact Us

If you have any questions regarding your order or shipping, please contact us:

Email: booming-us@outlook.com

We will respond within 24-48 business hours.